An extra pause, properly placed, followed by careful consideration of word choice, can go a long way. Your communication IS who you present yourself to be. Check out Seth Godin’s post called “Two Seconds” for more on this. Here’s a snapshot:
“Sometimes, busy people need to remind themselves (and us) how busy they are by shaving off the last two seconds of what would otherwise be a pleasant interaction…”
Take pause… when your voice is being heard more than it’s not. Take pause… when your pace exceeds your ability to process. Take pause… when stillness is forfeited for busyness. Take pause… when serenity masquerades as indifference. Take pause…
Tom Leu 